Select Page

Our Process

Paws and Relax

Our  goal is to treat your pet as our valued client.  We want them to walk through our doors and relax.  There are no cages! At the same time dogs are not freely roaming the salon area.  We have designed “Pethouses”. Our Pethouses are unique to the industry.  Each consists of a separate fenced area with  a bed and water.  You are welcome to bring a toy or bed from home. For anxious pets these can provide great comfort.

I have found some great music that has been designed specifically to help dogs relax (You may not hear this all the time, as I need to dance every once in a while).  In summary –  we will be clean, caring and professional.  We will operate honestly and with integrity and we will treat your dog gently and respectfully.

Creature Comforts

Take comfort in being assured that I purchase only the finest products to be used on or shared with your dogs.  I hand-select all items, from the shampoo I use on your dog to the collars and cards in the retail area to make sure they are without harmful ingredients.  I try to buy American, but often find wonderful natural products in Italy and Canada that I just have to share with my canine customers.

Greeting and Check In

Upon arriving at the salon, you will be greeted.  If this is your first visit, you will be asked to complete a registration form. We want to verify that shots are up-to-date, we have accurate contact information, as well as emergency information (we don’t expect emergencies, this is a precaution.) I will conference with you to learn your expectations and examine your dog.

A “before” picture will be taken – how fun to see a before and after! Together we can review hair and skin to identify conditions that we can address.  For example your dog may have dry skin, oily skin and/or shed a great deal.  Together we will determine the type of style you want for your dog – I will listen to you.

Once your dog is checked in, they will be brushed to loosen dirt and remove mats if necessary.  Nails will be clipped and ears cleaned. Then it is on to the bathtub for a double shampoo, conditioning and teeth cleaning. The majority of dogs love their bath; the scrubbing is like a massage.

Special needs will be addressed in the tub – hot oil treatments for dry skin, clay masks for oily skin and/or de-shedding treatments – these are all options.  From the tub, we move to the drying process. Once the coat is fully dry, we will move to the styling area.  It is here that your dog will be cut and styled to your specifications.  Depending upon the age of the pet, breaks may be required and rest time will be provided in our private pen-houses. Finishing touches will be provided. An after picture will be taken (typically this is done for your first visit only).

That’s it!  Your Sweet Pea is ready for pick-up.

Special Services

Home Visits
Home visits are available for special circumstances.  Please call for additional information.

Special Scheduling
Our hours vary throughout the week,  Tuesday through Saturday.  Some clients require special scheduling – early, late. Typically these time frames are reserved for puppies and Seniors.
Special Treatments

Hot Oil Treatments for Dry Skin
These are designed for dogs with dry skin who require that moisture be put back into their coats.  There is a difference between conditioners and moisturizers.  Conditioner conditions the hair only.  Moisturizers are heavier and add oil to the hair follicles.  Lavender oil is added for a calming effect.

Mud Wraps for Oily Skin
Mud wraps do the opposite of a hot oil treatment; they dry out oily skin.  This is especially good for Yorkshire Terriers and Cocker Spaniels and any dog with oily skin.  Dogs are rinsed with a Lemongrass “tea”.  Lemongrass is a natural bug repellent and a coat clarifying degreaser.

Sauna Wrap
This is perfect for dogs that require a medicated shampoo or have a yeast condition.